Hotel Introduction
Because hoteliering, in the ultimate analysis, is not just about fancy hardware but rather, a uniquely human experience, at Hotel Nikko Hongkong we place a premium on the personal touch, on 'service with heart'. It's an extraordinary service ethos that stems from Hotel Nikko's Japanese heritage, with its emphasis on sincerity, generosity and self-motivated hospitality. Thus, reflecting our respect for the cultures we most frequently encounter, the majority of our personnel are proficient in English, Cantonese, Mandarin and Japanese. Regular training and workshops ensure our staff members' language and service skills are continually honed to deliver a first-rate experience for all our guests, no matter which part of the world they are from.
Hotel Rooms
At the heart of the Nikko experience are our 463 elegantly appointed rooms and suites, many with views of Victoria Harbour that are simply unmatched elsewhere. Each is a private sanctuary that combines all the functionality and amenities a visitor-on-the-go could ever require, with the look and feel of a chic and modern home. Indeed, our rooms are custom-designed to meet the needs and preferences of all our guests, including the physically challenged. Electronically controlled curtains, an LCD TV(in selected rooms), 24/7 in-room broadband internet access, a well-stocked mini bar, in-room tea/coffee-making facilities, 24-hour room service and an in-room safety deposit box large enough to store a laptop and are just some of the touches that make the Nikko guestroom a self-contained home-away-from-home. The hotel also has dedicated non-smoking floors for the benefit of its more health-conscious guests.
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